Cloud Engagement Consultant

Job description

Company Description Meet Unit4 . With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people. We’re shaping how work should feel , and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. Job Description: We are seeking a Cloud Engagement Consultant to join our Cloud Hub team. In this role, you will foster clear, consistent communication between stakeholders and Cloud Operations, ensuring that all Cloud-related inquiries and service request communications are handled effectively. You will serve as the first point of contact for Cloud-related questions, maintain and enhance our AI-driven knowledge base, enhancing content discoverability, and ensuring complianc...