Spa Reception Agent

Job description

Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description: First impressions are everything! As a Spa Reception Agent with The Fairmont Spa, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in treatment selection and knowledge of the spa will ensure our guests have a lasting memory of their visit. Starting Rate: $20.18: We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $25.54 Job Duties Include: - Provide personalized greetings, assist with treatment selections, and resolve guest concerns to ensure an exceptional spa experience. - Book and schedule treatments, respond to phone and email inquiries, and manage guest requirements with attention to detail. - Oversee the reception area, control facility access, give tours, and maintain reception inventory...