JobMesh

Back Office Service Specialist

Grundfos · Bologna, Emilia-Romagna, IT

Are you passionate about delivering seamless service coordination and building lasting trust with customers and partners? Then join us in our mission to pion...

Job description

Are you passionate about delivering seamless service coordination and building lasting trust with customers and partners? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. As our new Back Office Service Specialist , you will be coordinating end-to-end service operations and order management, acting as the vital link between customers, service teams, and authorized partners to ensure smooth and timely execution of on-site work. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging. What you will be doing: As a key part of the Service Operations team, you'll create impact by Ensuring exceptional service delivery by orchestrating seamless coordination between customers, internal teams, and external partners across the full order lifecycle.. Your main responsibilities include: What makes you a great fit Above all, you are a detail-oriented and customer-focused professional with strong organizational skills, a proactive problem-solving mindset, and the abil...