Voice Comm, Master Engineer

Job description

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary: Under the general direction of the Enterprise Telecom Senior Manager, this position will focus on engineering, designing, implementing, operationalizing and providing Tier 3 level technical support for Cisco VoIP applications and communications-based enterprise applications across Mass General Brigham institutions. This individual will play a lead role in architecting and deploying core Cisco VoIP application infrastructure and in leading Tier 3 support as needed. This position is technical in nature, requires a lead technical role and a ‘hands-on’ approach to evaluating, configuring, deploying, and troubleshooting Cisco VoIP applications. This role wil...