Ophthalmic Technician Lead

Job description

Description The Ophthalmic Technician Lead is responsible for providing lead support to technicians, scheduling the technicians according to clinic flow, ensuring all techs are well-trained in their job duties, and addressing patient and doctor concerns relating to the technician’s performance, skills and competencies. Requirements: Essential Functions and Responsibilities: - Actively participating in the hiring process. - Scheduling technicians according to clinic flow including potentially filling in for technicians when the patient flow requires additional support. - Working with appropriate employees, managers and other stakeholders to ensure an efficient clinic workflow is maintained - Assigning cleaning duties, side work, and any non-workup duties as required within the clinic. - Ensuring all current techs are fully trained and capable of performing their job duties. - Auditing charts and performing time studies to ensure techs* are meeting expectations. - Training new techs on procedure and protocol. - Training techs on correct EMR usage using HIPPA standards. - Implementing all site-specific policies including attendance, dress code, ethics codes, etc. - Ensuring all equipm...