Lilly Market Research – LillyDirect CX Intelligence Operations

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Lilly Market Research (LMR) leverages data and technology to deliver actionable insights that benefit patients, healthcare providers, and business partners — fueling smarter decisions across a global enterprise. About LillyDirect: Launched in January 2024, LillyDirect is a groundbreaking healthcare initiative designed to support patients throughout their care journey — improving access to care, reducing costs, and enhancing outcomes for individuals managing chronic diseases. As LillyDirect has scaled, consumer insight has evolved from a set of discrete research efforts into a continuous, always-on capability that supports day-to-day decision-...