Patient Care Associate

Job description

Overview At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS. We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for the Front Desk and greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks. Responsibilities: What You Will Do: - Greeting patients professionally, both in person and on the phone - Quickly answering or properly referring questions and issues - Optimizing provider schedules and patient satisfaction with efficient scheduling - Notifying providers of patient arrivals - Comforting patients by anticipating anxieties and effectively answering questions - Ensuring availability of treatment information by retrieving and updating patient records - Verifying financial records and collecting patient charges while filing and expediting third-party claims - Maintaining off...