IT Support & Digital Solutions Specialist

Job description

Company Description Sika, founded in 1910 in Switzerland, is a global group operating in the construction and industrial sectors with a focus on specialty chemicals, supported by its worldwide production and sales network. Sika is a global leader in products used for waterproofing, joint filling, multi-purpose bonding, flooring systems, chemical concrete additives, and for the strengthening and protection of load-bearing systems in construction and industry. Job Description: - Provide first and second-line IT support for hardware, software, and business applications - Diagnose and resolve technical issues in a timely manner - Manage user accounts, system access, and device configurations - Support Microsoft 365 and digital workplace tools - Ensure system availability, performance, and security - Maintain IT documentation and support procedures - Support and coordinate IT and digital projects from planning to implementation - Work with business stakeholders to gather requirements and translate them into technical solutions - Contribute to system implementations, migrations, and integrations - Deliver user training and onboarding support related to IT systems and digital tools - Prep...