Customer Care Consultant - Twain

Job description

Want to make a meaningful difference in people’s lives while earning a competitive salary? At Jushi Holdings Inc. ”) ( CSE: JUSH ) ( OTCQX: JUSHF ), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for aiding patrons and patients, telephonically. The Customer Care Consultant conducts day-to-day customer phone support while adhering to company policy and industry regulations. The ideal candidate would be an individual seeking to focus on customer care in the cannabis industry. WHAT YOU WILL DO: - Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism - Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns - Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available - Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, co...