Electronic Flight Bag (EFB) Support Specialist

Job description

Overview B3H is seeking an Electronic Flight Bag (EFB) Support Specialist to support AMC operations groups through device setup, maintenance, restoration, EUSA support, and audit-log review activities. B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. Corporate headquarters are in Fort Walton Beach, Florida. Responsibilities: - Perform set-up, maintenance, and restoration on EFB devices, to include: - Device activation - Device/application password reset - Device/application unlock - Initiate lost mode/device retrieval - Perform set-up, maintenance, and restoration functions on End User Stand Alone (EUSA) devices, to include: - Facilitate EUSA device set-up IAW the MDM provider and configuration profile provided by HQ AMC EFB Program Office. - Initiate EUSA device operating system updates as approved by DISA and configuration profile provided by HQ AMC EFB Pro...