Authorization and Verification Rep

Job description

Employment Type: Full time Shift: Day Shift Description: Our Authorization and Verification Representatives are responsible for efficient, accurate, and timely verification of insurance coverage as well as obtaining authorization for Outpatient Therapy services. They assist Coordinators as needed with staff training, and serve as a mentor and resource to staff within the company. SKILLS, KNOWLEDGE, EDUCATION and EXPERIENCE: Basic computer skills with an emphasis on Word, Excel, Outlook, Therapy Source and Medical Manager, preferred. Must be able to utilize calculator, phones, fax machine and copier. Demonstrate good written and oral communication skills. Experience with EPIC preferred. Previous work experience in health care business office preferred ESSENTIAL FUNCTIONS: Meets medical center’s Customer Services Standards including interpersonal communication and professional conduct expectations. Analyzes accounts for accuracy. Accurately documents information from insurance companies/sureties for benefits and eligibility. Obtains authorization from insurance companies, documents results, and notifies appropriate staff. Answer incoming calls from customers/employees. Researches and...