Staff Engineer - Data & Insights Engineer

Job description

Job Purpose Why This Role Exists: T2 generates a rich stream of operational, quality, and behavioral data — every transformation produces content analysis results, quality scores with confidence bands, governance rule application traces, autonomy routing decisions, agent execution timelines, and user interaction signals (edits, acceptances, escalations). This data is the foundation for three things customers are actively asking for: Operational dashboards — "How is T2 performing? What quality levels am I getting? Where are my bottlenecks?" (Governor persona) Business outcome correlation — "How does my translation activity connect to revenue, support ticket deflection, or market engagement?" (This generated the strongest reaction from Dell — Eric said it was "the conversation we need to be having, not how many fuzzies.") Self-improving intelligence — T2's quality scoring recalibrates over time based on user edit patterns and acceptance signals. Someone needs to design how that behavioral data flows back into the system. The current team can build individual API endpoints that return data, but nobody owns the end-to-end thinking: what events to capture, how to structure them for temp...