Practice Service Coordinator II

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary: Position Summary Under general supervision, performs administrative functions to support smooth and efficient practice operations. Responsible for coordinating tasks related to patient visits, including scheduling, check-in, and check-out activities. Specific duties may vary by department. Essential Functions: Perform routine administrative and clerical duties in support of a clinical service or physician practice office. Schedule patient appointments and maintain accurate appointment records. Greet and assist patients in a professional and courteous manner. Answer telephone calls, respond to routine inquiries, and schedule appointments. File materials i...