Customer Service Officer - Mona Vale, NSW

Job description

- Permanent part-time role available at St George’s Mona Vale branch - Genuine opportunity to begin a long-lasting career - Bring your best-self to connect with customers from all walks of life - Hours:.11.15am – 4.45pm Mon and Fri and 8.45am – 4.45pm Tue and Wed What’s the role?: As a Customer Service Officer , you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of St George’s financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine difference in our customers' financial wellbeing! - Assist customers with banking transactions including cash deposits and withdrawals - Maintain accurate cash handling and ensure end-of-day balancing - Educate customers on digital platforms such as online b...