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Senior Specialist, Customer Sales Support

XPO · North Richland Hills, Texas, US

What you’ll need to succeed as a Senior Specialist, Customer Sales Support at XPO Minimum qualifications: - 2 year of customer service or sales experience -...

Job description

What you’ll need to succeed as a Senior Specialist, Customer Sales Support at XPO Minimum qualifications: - 2 year of customer service or sales experience - Strong typing and 10-key skills - Proficiency in Microsoft Office Preferred qualifications: About the Senior Specialist, Customer Sales Support job - Associate’s degree in a related field - 3 years of experience in a customer service role or sales role with proven selling skills as well as experience swiftly handling customer issues professionally - Experience with Salesforce.com - Transportation experience - Excellent time management, organizational and multitasking skills with great attention to detail - Strong written and verbal communication skills - Able to work independently and in a team environment Pay, benefits and more: - C ompetitive compensation package - Full health insurance benefits are available on day one - Life and disability insurance - Earn up to 13 days of PTO over your first year - 9 paid company holidays - 401(k) option with company match - Education assistance What you’ll do on a typical day: - Work directly with customers to track shipments, provide rate quotes and schedule pick-ups and deliveries - Fol...