Front Desk Staff - Mission Cliffs

Job description

Mission Cliffs is looking for enthusiastic and friendly new team members to join our front desk staff. If you’re ready to work in a fun and energetic environment where people share your psych for climbing and fitness, we’d love to hear from you! Requirements: - Greeting customers, answering calls, and responding to emails at the front desk - Processing memberships and online transactions - Managing calendar reservations - Finding creative solutions to customer service challenges - Selling merch and climbing gear in our retail shop - Ensuring that climbing and gym safety standards are being met - Helping maintain a clean gym - Additional opportunities to work with our communities and classes may be available in the future for interested candidates - Interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above! - Ability to remain friendly and calm while managing customer needs during high-volume hours - Highly self-directed and motivated; if you see a task that needs to be done, you do it - Comfortable working with computers - Customer service, service industry, or office management experience is a plus but not required - Evening and weekend availabil...