Account manager

Job description

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. Your role: You’ll be a strategic partner, helping customers in Pharma, Industrial, Testing, and Academia use our DxRM products to streamline workflows, keep supply running, and lift operational performance. You’ll grow our footprint in assigned accounts by spotting unmet needs, expanding market share, and feeding new opportunities into R&D. On the ground, use data and our CRM (e.g., Salesforce) to craft account plans, deliver accurate forecasts, and spot cross-sell chances from usage patterns. Share customer insights with R&D, advise on product selection, and manage inquiries, audits, and complex contracts. You’ll provide strong commercial and technical support in a matrixed organiza...