Strategic Channel Manager
Zoom · San Jose, California, US
What you can expect We are seeking a talented Strategic Channel Manager with deep specialized experience in Customer Experience ( CCaaS) . You will have an...
Job description
What you can expect We are seeking a talented Strategic Channel Manager with deep specialized experience in Customer Experience ( CCaaS) . You will have an in-depth knowledge and understanding of the industry and CX market. This person will have in-depth experience in onboarding and leading partners specializing in Customer Experience sales. This role will execute on the identification, recruitment, on-boarding and nurturing of CX specialized partners. The role will enhance sales revenue by building relationships with TSD partners. About the Team: The dynamic Zoom sales team drives company success by delivering cutting-edge communication solutions worldwide. They engage passionately, forming strategic partnerships and adopting a customer-centric approach to expand Zoom's global presence and maximize virtual collaboration for businesses. Responsibilities: Developing a CX channel partner regional strategy that includes managing focus partners, recruiting new partners and growing indirect sales revenue Building business plans with focus partners and growth partners to drive Zoom adoption in the extending and expanding CX portfolio Working closely with current and new Partners to capt...