Automotive Service Advisor

Job description

Description Responsibilities: - Assist customers with their vehicle service needs from check-in to delivery. - Provide accurate cost estimates and repair recommendations. - Coordinate repairs with technicians and communicate updates to customers. - Review completed work and ensure customer satisfaction. - Promote additional maintenance services and maintain profitability goals. Qualifications: - High school diploma or equivalent required; associate degree preferred. - Minimum 2 years of experience as an Automotive Service Advisor or similar customer service role. - Strong knowledge of vehicle systems, maintenance, and repair processes. - Proficiency in dealership management systems (Reynolds preferred). - Excellent communication, organizational, and multitasking skills. - Ability to build trust and rapport with customers and technicians. - Proficient in Microsoft Office and general computer applications. - Valid driver’s license with a clean driving record. - Professional appearance and positive attitude. Compensation & Benefits: - Competitive base pay plus commission opportunities - Medical, Dental, and Vision Insurance - LegalShield Coverage - Voluntary Life Insurance, Long-Term...