Customer Service Representative

Job description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX Keller Dental Laboratory in Fenton, MO . The regular hours for this position are from 8:00 a.m. to 4:30 p.m., Monday through Friday, and subject to change from time to time. This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement! Primary Responsibilities and Essential Functions of the Position: - Answer and process phones calls in a timely manner - Enters case and call notes when directed - Update and distribute SOP’s per direction of department managers - Manage, set up new accounts and prepare new customer packets when needed - Responsible for maintaining office supply needs and may assist with purchasing and inventory...