Case Manager - Vets

Job description

Description GENERAL STATEMENT OF DUTIES: The Case Manager (CM) will report to the Assistant Director as well as the site Program Manager for shelter coverage. The CM will be expected to work within the policies and procedures of Family & Community Services, Inc., and work toward the maintenance of good service standards and professional practices by utilizing the trauma-informed care model. Each CM will be responsible for a case load of up to 25 veteran residents into permanent housing. ESSENTIAL RESPONSIBILITIES: - Complete assessments of veteran resident and/or veteran household’s needs and to develop an appropriate support plan with the veteran, and if needed the family, with a focus on obtaining or maintaining permanent housing. - While providing services with a trauma-informed care approach, the CM will assist with provision of a wide range of practical, personal, social, and general care services for the veteran resident and/or veteran household. - Assists veteran residents and/or veteran households in developing realistic and achievable housing plans that focus on maintaining housing stability and include measurable action steps and timetables. - To undertake monitoring, rev...