JobMesh

Manager, Medical Information

Takeda · Lexington, Kentucky, US

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my applic...

Job description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. OBJECTIVES/PURPOSE: - Support delivery of US Medical Information services for PDT, ensuring timely and accurate responses. - Contribute to the development and maintenance of PDT MI content. - Management of complex inquiries through the second line escalation process, under the supervision of the Medical Information Lead - Management of daily interactions with vendors and third party providers - Support digital, omnichannel, and AI-enabled MI activities. ACCOUNTABILITIES: - Deliver timely, accurate PDT medical information responses across all channels, including digital platforms. - Develop and update MI materials (SRDs, FAQs, digital modules). - Support escalated inquiry resolution requiring TA knowledge. - Ensure accurate AE/PC reporting and adherence to MI SOPs. - Develop and deliver training programs for internal stakeholders and vendo...