Specialist, Operations Administration

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: - This job is a member of the Operations Administration team within the Customer and Operational Excellence organization supporting Airports, Contact Centers, and Inflight Dining Operations. - Responsible for the management of team members on various leaves of absences. Coaching and counseling team members and members of management regarding policies and procedures associated with Return-to-Work releases, Medical, Family, Maternity, Personal and On the Job Injury Leaves of Absences. - Apply structured planning and advanced analytics—including AI-driven methodologies—to optimize leave management and return to work processes, while driving continuous improvement through innovative, centralized strategies. This ro...