Ocean Rewards Representative- Loyalty- Full Time

Job description

The Ocean Rewards Representative is responsible for greeting all guests in a pleasant, courteous and enthusiastic manner while registering guest information for the Players Club. Position Responsibilities: - Provide high level of guest service by greeting all guests individually and pleasantly with a positive, pleasant and cheerful demeanor. - Answer all questions by guests and input their information into the database. - Understands and explains Loyalty Card programs and rewards to team members and customers - Enrolls customers into the Loyalty Card program, updates existing information, issues cards and emphasizes the rewards and benefits of the Card Program. - Maintain awareness of, and effectively communicates to other staff, property-wide/company promotions, events and programs. - Will perform the duties of a Special Events Representative based on business needs. This includes but is not limited to assisting in guest registration, set-up, close out, and on-site execution of Special Events. - Will assist at Headliner Shows, assist guests with entry by scanning tickets, giving directions, etc. Essential Functions: - Exposure to casino related environmental factors including but...