Patient Access Associate (On-Site) (H)

Job description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet . The University of Miami/UHealth Department of Patient Access has an exciting opportunity for a full-time Patient Access Associate (On-Site) to work in Miami, FL. The Patient Access Associate (On-Site) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. The Patient Access Associate (On-Site) serves as the first point of contact for patients and customers entering facility/department and interfaces effectively with all members of the healthcare team, keeping patients informed of any delays. CORE JOB FUNCTIONS: Greets visitors to the department and directs them to their requested destination. Answers incoming calls and places outgoing calls, in a timely and efficient manner, while providing exceptional customer s...