Associate GBS Acct & Sales Ops (Temporary)

Job description

Purpose & Overall Relevance for the Organization: Support the business to achieve sales and market strategy objectives. Ensure a reliable, adequate, and competitive customer service level for all assigned customers of the channel. As part of Account & Sales Operations Stream the Invoice Management Team is responsible for performing daily activities such as invoicing, unblocking invoice documents, correcting and addressing invoicing errors and support e-transportation processes for specific markets due to some legal requirements. Key Responsibilities: Create UIT codes for e-Transportation process to Romania, Hungary & Poland; Be in direct contact with warehouses, carriers & transportation teams to gather needed information; Invoice management activities such as billing transmission, billing error resolution and monitoring billing due list; Uphold relationships and communication with logistics and sales; Maintain close contact with account operations, credit, VAT teams and business partners, to allow timely resolution of the topics (including problem resolution and root cause analysis); Support implementation of improvement opportunities;: Monitoring and following up of differences b...