Specialist, Cash Management Client Services (Bilingual English & Spanish - Mississauga)

Job description

Requisition ID: 254611 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: The Specialist, Cash Management Client Services is the primary contact for the Bank’s highest‑valued Corporate and Multinational clients, supporting their business accounts, cash management products, electronic banking services, and credit facilities within Global Transaction Banking Operations. Acting in a Relationship Manager capacity, the Specialist owns the end‑to‑end client experience—providing knowledgeable, accurate guidance; identifying and recommending solutions; coordinating onboarding and service requests; and managing client escalations to timely, effective resolution. The Specialist delivers consistent, prompt, professional, and effective service to an assigned portfolio of Corporate and Multinational clients. Is this role right for you? In this role, you will: 1. Champion a client-first culture, strengthening relationships and connecting clients to the full capabilities of the Bank. 2. Deliver exceptional service to clients and partners by owning prompt resolution of escalations and complex inquiries. 3. Execute day-to-day Cash Managem...