Junior Customer Service Specialist with French (F/M/D)

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Why you should join?: TE Connectivity’s Customer Service teams work closely with customers as well as internal sales and service partners to support a wide range of pre‑sales and post‑sales activities. The role involves managing and processing customer transactions via phone, online channels, and written correspondence. Team members respond to inquiries related to TE’s products and services, and investigate and resolve customer complaints in a timely and professional manner. An important focus of this role is building and maintaining strong business relationships by consistently delivering a high‑quality customer experience in line with TE’s Extraordinary Customer Experience strategy. Your tasks: - Act as the primary day-to-day point of contact for customers, with direct account responsibility - Progress and expedite orders as requested - Process requests for quotations - Manage customer return requests - Investigate credit and debit requests and queries, issuing credits/debits as required - Conduct regular account reviews to di...