Customer Care Rep

Job description

Overview Careers close to home and your heart Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. Responsibilities: This position will work closely with the 3rd shift pharmacist following up on customer phone calls after hours and must possess effective and professional communication skills. Background in long-term care is preferred. - This position requires good phone etiquette, organizational skills, and the ability to multi-task and pay close attention to detail. - Will perform designated pharmacy compliance tasks assigned to the position. - Provide support to 3rd shift pharmacist and pharmacy team as delegated. - Ensure that our customers are the first priority on 3rd shift. Qualifications: Pharmacy technician certification is required within 90 days of hire for this position. Ca...