Vice President – Rewards Product Strategy

Job description

Help shape the future of customer loyalty by driving the strategy behind one of the most innovative rewards programs in the industry. This role is critical to translating long‑term vision into tangible progress, ensuring our rewards ecosystem continues to evolve to meet modern customer expectations. As a Vice President within the Chase Rewards Product team, you will partner with key stakeholders, to advance the strategic direction of the rewards platform. You will play a central role in shaping strategy, driving complex cross‑functional initiatives, and ensuring disciplined execution across priorities that matter most to customers and the business. Job Responsibilities: - Partner with Rewards leadership to shape, refine, and operationalize the 3‑year strategic roadmap for the Rewards product, supporting long‑term vision while translating strategy into executable priorities. - Lead strategic analyses, framing of key decisions, and development of insights that inform program modernization, platform evolution, value creation, and customer experience enhancements. - Help craft and socialize a clear, compelling narrative for the Rewards product, connecting strategy, customer value, and...