Pharmacy Operations-Account Manager

Job description

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them—faster. Responsibilities: - Serve as the primary point of contact for client communications and escalations. - Lead Quarterly Business Reviews (QBRs) and deliver client-facing presentations. - Respond to client requests and ensure timely resolution of issues. - Oversee daily operations and ensure alignment with client expectations and internal standards. - Monitor and ensure key performance indicators (KPIs) are met or exceeded. - Provide...