Inpatient Scheduler

Job description

PURPOSE AND SCOPE: Serves as the focal part of the care team that is responsible for all scheduling and dispatching efforts working hand in hand with area hospitals and acute care facilities for emergent and non-emergent dialysis care. Liaisons with physicians, hospital partners and direct and indirect patient care staff to schedule all patient treatments in a 24/7 environment with the utmost emphasis on extraordinary patient care service. Support FMCNA’s mission, vision, core values, and customer service philosophy. Adhere to the FMCNA Compliance Program, including following all regulatory and business policy requirements. PRINCIPAL DUTIES AND RESPONSIBILITIES: · Under the direction of direct supervisor oversees and coordinates the scheduling of direct patient care staff of acute dialysis treatments, regardless of modality in contracted hospitals/facilities. · Ensures that staff utilization adheres to efficient scheduling, meeting the needs of both the physician and hospital partners as well as effective labor utilization practices. Receives and prioritizes all incoming calls in a swift and proper manner through the use of company approved communication tools. ·Dispatches the appr...