Fraud & Scams Analyst Opportunities - Sydney

Job description

We are on the lookout for people interested in progressing their career in Fraud & Scams. All roles will be full time (38 hours per week) and in Sydney. High volume call centre environment. In office attendance for training is required . Once we’ve set you up for success, you will move to hybrid working with a mixture of working from home and office hub days. In office requirement: 20%. E.g. If there are 20 working days in the month, you will need to attend the office 4 times that month. If you're not a current employee you will be hired on a 12 month contract basis. You must be willing to work a rotating roster in accordance with the operating hours. Operating hours: Cards Fraud Analysts - 24 hours a day, 7 days a week Digital Fraud Analysts - 6am-12am: Scams Analysts - 8am-12am: Do work that matters: The Fraud and Scams team is dedicated to safeguarding our customers by preventing fraudulent and scam-related activities and providing support to those customers affected. Through innovative technology and forward-thinking strategies, we proactively stay ahead of emerging threats to ensure robust protection . This is a phone-based customer service role supporting customers who are vi...