Pharmacy Technician Coordinator

Job description

It's more than a career, it's a calling WI-REMOTE Worker Type: Regular Job Highlights: Population Health Pharmacy Technician Coordinator This remote role supports the Population Health Pharmacy team by partnering closely with Population Health Clinical Pharmacists to conduct targeted patient outreach aimed at improving quality measures and medication related outcomes. Pharmacy Technician Coordinators help identify barriers to medication adherence, support patients in resolving those barriers, and escalate clinical needs to pharmacists or providers when appropriate. Key Responsibilities: - Conduct telephonic outreach to patients identified as non-adherent to hypertension, diabetes, and cholesterol medications based on CMS quality measures. - Collaborate with providers and pharmacists to clarify patient reported medication use and support continuity of care. - Assess and document barriers to adherence (cost, side effects, forgetfulness, transportation challenges, care team changes, etc.). - Provide patients with strategies to improve adherence, including education on extended day supply and other supportive options. - Participate in value based care payer meetings to review performan...