Systems Administrator – Level 1

Job description

PURPOSE OF POSITION: Systems Administrator is a technical professional responsible for designing, organizing, modifying and supporting the organization’s computer systems. RESPONSIBILITIES: QUALIFICATIONS: Education/Experience: Skills: CERTIFICATIONS: - Installing and configuring hardware and software - Provide technical support for both hardware and software issues on computer systems - Manage the configuration and operation of client-based computer operating systems - Monitor system performance - Respond immediately to security or usability concerns - Create and verify backups of data - Respond to and resolve help desk requests - Upgrade systems and processes as required - Evaluate vendors, processes and technologies to improve quality and efficiency of IT infrastructure - Collaborate with users to capture system requirements - Coordinate and scheduling outage for upgrade and patch management - Manage small IT projects to integrate into production - Provide inputs and guidance in development of new technologies and solutions - Support all preventative and emergency maintenance activities - Support problem management efforts, to include development of Root Cause Analysis documenta...