New Property Launch Concierge Support Specialist

Job description

The New Property Launch Concierge Support Specialist provides day-to-day administrative and project-based support to the Retail Sales Department team, including but not limited to data gathering, presentation creation, document creation and management. RESPONSIBILITIES: - Manage and track retail and new build properties including bundles. - Submit marketing tickets and collaborate with internal teams such as marketing and Launch team to ensure seamless communication until completion. - Coordinate with Leadership on rep assignment to properties and manage updates to WIKI. - Manage all ACLF properties with scheduling consultations in Office Track. - Provide administrative support to the sales leadership team by maintaining team trackers and performing outbound calls to schedule consultations. - Manage rate Code Review’s. Ensure all marketing material are accurate, which includes Survey Letter’s, Addresses in Office Track and bundles and rates match rate sheet in Amdocs. - Attend Launch Kick Off Meetings- Communicate to property/board the consultation process, provide product information, and assist with resolving complaints or concerns in a professional and courteous manner. - Attend...