Floor Manager (Coach) - London

Job description

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU ! In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete". As a Coach you are: Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor) Identifying and improving areas based on feedback given by consumers Being a brand ambassador for NIKE’s initiatives including training your team Ensuring that the store complies with all NIKE standards and guidelines Cooperating with your business partners across stores and HQ More specifically, this role consists of the responsibilities detailed below: COMMERCIAL Leading a team who can deliver efficient receiving of product...