Parts Supervisor

Job description

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Parts Supervisor. Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful parts professionals. Position Summary: - Will supervise and schedule shuttle drivers and warehouse employees - Ensure internal and external customer satisfaction - Have dedicated interaction with Branch Management, Inventory Control, Information Technology, and Salesforce - Monitor and ensure stated inventory levels - Elevate Customer loyalty - Promote departmental engagement - Safe equipment operation and working environment - Assist management in efficient Contamination Control - Monitor and maintain Drop service vehicles, drops, and vendors - Provide and record employee training, guidance and discipline to guarantee stated process and policy - Use established metrics to provide effective and consistent Parts performance to elevate Customer experience, achieve and maintain a top ten Caterpillar Dealer ranking. - Preference given for working knowledge...