Principal Engineer / Salesforce Business Consultant
Nagarro · US
Company Description We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, exc...
Job description
Company Description We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (17000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description: Role - Salesforce Business Consultant: Base Location - East Coast: Working Model - Remote: Employment type - Full-time Employee: Job Overview: Salesforce Business Consultant/ Solution Architect Key Responsibilities: - Client Advisory & CRM Transformation. - Lead discovery workshops with manufacturing clients to understand strategy, sales and service models, channels (direct, OEM, distributor, dealer), and key KPIs. - Assess current CRM/legacy landscape, identify gaps, and define a Salesforce-centric target state. - Design CRM transformation roadmaps with Salesforce as the strategic CRM platform, including phases, scope, and rollout plan. - Redesign end-to-end business processes (Lead-to-Opportunity-to-Order / Quote-to-Cas...