Adult - Referral Navigator (Bilingual)

Job description

Description POSITION TITLE: Adult Referral Navigator: LOCATION: HOPE Clinic: REPORTS TO: Adult Referral Navigator Team Lead EDUCATION: High School Diploma or GED; Associate degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $14.50-$17.00/Hour: FLSA STATUS: Hourly – Non-Exempt: POSITION TYPE: Full-Time: LANGUAGES: Bilingual in English and another language; HOPE Clinic is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including but not limited to disability, race, creed, color, age, sex, religion, political or other opinion, national or social origin, etc. JOB SUMMARY: Working with medical and clinical providers, the Referral Navigator will coordinate patient referrals to patients of Asian American Health Coalition (AAHC) DBA HOPE Clinic with outside providers and insurance companies. Works hand-in-hand with patients, peer referral specialists and clinical staff to provide quality referral experience to outside providers. MAJOR DUTIES & RESPONSIBILITIES: - Provide referral details and appointment arrangements to patients needing specialist or external medical visits; - Organize follow-up activ...