Customer Success Consultant

Job description

Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone. Who We Are: Intradiem is a technology company on a mission to reinvent customer service through automation. What We Do: We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. How We Work: We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems. Our Culture: We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. Our Values: We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live a...