OD/Referring Provider Liaison

Job description

Description Role Summary: The OD & Referring Provider Liaison is responsible for developing and strengthening referral relationships between external optometrists, community providers, and Acuity Eye Group ophthalmology practices. This role ensures clear communication, seamless referral processes, and strong clinical partnerships that expand patient access while supporting coordinated care across optometry and ophthalmology. The liaison serves as a relationship manager, educator, and operational bridge between referring providers and surgical practices. Success in this role is measured by growth in referral volume, provider engagement, referral quality, and overall partnership strength. Core Responsibilities: 1. Provider Relationship Management: 2. Referral Pipeline Development 3. Communication & Care Coordination 4. Education & Clinical Collaboration - Develop and maintain strong relationships with community optometrists and referring providers - Serve as the primary external point of contact for provider questions, referral support, and collaboration - Conduct regular in-person visits to referral partners - Identify opportunities to strengthen OD–MD collaboration Support growth o...