Salesforce Administrator

Job description

The Salesforce Administrator will play a critical role in maintaining and optimizing the Salesforce platform to support the Sales organization. This role is responsible for system administration, data integrity, process automation, and enabling sales teams through improved usability and insights. Operates with moderate independence and reports directly to Director of Growth Operations Responsibilities: Salesforce Administration & Support - Serve as primary administrator for Salesforce including … - Manage day-to-day support requests including troubleshooting issues, resolving system errors, and responding to user inquiries - Maintain system configuration including custom objects, fields, page layouts, validation rules, workflows, and flows - Support new user onboarding, training, and ongoing user adoption efforts - Partner with Rev Ops and leadership to continuously improve Salesforce usability and performance Sales Process Optimization: - Collaborate with Sales and Customer Success leadership to understand business processes and translate them into scalable Salesforce solutions - Identify process gaps and recommend system enhancements to improve efficiency and pipeline visibility...