Senior Associate, Operations & Communications - Chase Travel

Job description

Step in to an integral role responsible for leading Aircom operations and overseeing team members, ensuring alignment with supplier engagement and organizational objectives. As a Senior Associate, Operations & Communications within Chase Travel, you will partner closely with Product, Tech, and Design teams, and work collaboratively with key stakeholders in Frosch, VWT, and Chase Travel Servicing. The role is in tune with the Marketing and Communications departments. Your responsibilities include identifying automation opportunities and freeing up capacity to support strategic business goals. The ideal candidate is a strategic thinker who can work across all travel categories to improve resources, processes, and communications. Job Responsibilities: - Lead Aircom operations and oversee team members, ensuring alignment with supplier engagement and organizational objectives. - Review team responsibilities, identify opportunities for automation, and implement process improvements to maximize efficiency and free up capacity. - Serve as a key connector between Operations, Communications, Product, Tech, and Design teams, building and maintaining strong relationships with stakeholders acro...