JobMesh

Sr Coordinator, Sales Support & Operations

Ameritas · Lincoln, Nebraska, US

The Sr Coordinator, Sales Support & Operations supports delivery of support services to the organization's sales force to achieve sales objectives and drive...

Job description

The Sr Coordinator, Sales Support & Operations supports delivery of support services to the organization's sales force to achieve sales objectives and drive revenue under limited supervision. The incumbent maintains positive relationships with internal and external contacts to achieve customer retention by processing support service-related tasks and making product recommendations. - This is a hybrid role working partially in-office (Lincoln, NE) and partially from home. What you do: - Delivers service functions to support sales teams including timely and accurate preparation of materials, proposals, client data, and other sales information. - Communicates by phone or written correspondence with potential/current customers or field partners to answer questions, process transactions, and deliver service solutions. - Coordinates processes to maintain data, respond to inquiries, and deliver solutions to support the sales teams. - Monitors progress during the entire lifecycle of a case. - Provides recommendations to resolve procedural or system related problems. - Maintains a general understanding of various insurance products and their features and limitations. - Supports new or entry...