Counter Pro Sales

Job description

Job Description Auto Parts Counter Pro: The role has expert parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for customers. The role has in-depth knowledge of the store inventory and maintenance processes. Primary Responsibilities: - Provide quality customer service in Auto Parts sales to commercial accounts and walk in customers - Achieve personal / store sales goals and service objectives - Ensure high standards of customer service and store appearance standards - Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities: - Assist in store inventory processes including stock put away, cycle counts, back stock, etc. - Store Cleanliness Success Factors: Essential Job Skills Necessary for Success as a Retail Parts Pro Prior Experience that Sets a Retail Parts Pro up for Success - Parts and automotive system knowledge skills - Friendly communication - Ability to locate and stock parts - Safety knowledge and skills - Operating POS and Parts lookup systems - Working knowledge of automotive systems, and diagnostic abilit...