Key Carrier - Store

Job description

Overview The Key Carrier is a member of the Store Management Team. They support the company’s culture and values while helping run the store day-to-day, including opening/closing, assisting customers, and guiding team members to drive sales storewide. They stay actively involved in sales, work toward goals and help train associates. They ensure the store is clean, organized and operates efficiently while following company policies and procedures. Duties and Responsibilities: - Support the “Cavender’s Culture” and drive our Mission, Vision, and Values. - Be able to perform the tasks of a Cashier and Sales Associate. - Maintain active role in personal selling, meeting or exceeding sales per hour goals. - Act as Manager on Duty as assigned. - Assist in the day-to-day management of the retail store and the supervision of store associates to deliver Best of the WEST customer service and drive sales. - Open and close store as directed. - Address customer complaints. - Handle returns and exchanges. - Address associate assignments and concerns. - Assist in the effort to increase sales, maintain profit structure, and reduce controllable expenses using key metrics. - Assist in the training o...