Accounts Receivable Credit & Collections Specialist

Job description

Responsible for proactively working with customers to collect past due invoices and to ensure customers are receiving account statements and invoices to facilitate payment. Responsible for resolving past due direct and intercompany customer billings. May assist with intercompany account reconciliations, reconciling customer account balances, and performing credit analysis and collection on accounts. This position will also assist Accounts Receivable (AR) Customer Master data maintenance, ensuring tax withholding certificates are current for each customer, assisting with the AR month end, quarter end and year end close processes as required. Primary Duties: - Make collection calls for outstanding past due invoices, maintain appropriate customer credit limits, place accounts on hold as necessary for collections. - Set and meet weekly collection goals. - Keep accurate notes and follow up actions in FSCM module of SAP. - Working to resolve payment issues by providing documentation, invoice submission in customer portals, and assisting in negotiating customer payment plans on past due balances. - Develop a working knowledge of our sales process and types of instrument ownership so an ef...