Service Supervisor

Job description

The Opportunity: Oversees the day-to-day operational objectives within the equipment and instruments (E&I) services function through the supervision of a team of E&IS technicians. Sets daily priorities and objectives for the team, and ensures the successful execution of operational plans and results. Identifies and implements enhancements to work methods, driving improvements in the efficiency and effectiveness of the job area. Addresses challenges and issues like client complaints, and monitors other performance indicators to ensure E&I services comply with customer's and departmental standards. Collaborates with internal and external stakeholders to exchange information, engage others, and ensure alignment and support across the function. What we’re looking for: Bachelor’s degree in Engineering, Electronics, Instrumentation, Chemistry, or related technical discipline, preferred 5+ years of experience in field of service calibration, instrumentation, or technical maintenance 3+ proven leadership experience managing or supervising technical teams, preferred Bilingual (Spanish and English), preferred: Valid Driver’s license, required: KNOWLEDGE SKILLS AND ABILITIES: Strong backgroun...