The Voice of Ruttley Services – Reception & Client Care

Job description

Be the Voice of a Trusted Sydney Brand Ruttley Services is a fast-growing plumbing & electrical company with 600+ five-star reviews and a reputation for doing things properly. We’re not a corporate call centre. We’re a tight, high-energy team that genuinely cares about customers. Now we’re looking for someone who brings personality, confidence and positive energy to every conversation. This is NOT cold calling strangers. You’ll: 🎯 What You’ll Be Doing If you love being on the phone and enjoy chatting with people — you’ll thrive here. 🌟 Who We’re Looking For - Take inbound enquiries - Follow up warm leads - Help customers book services - Reconnect with past customers - Keep conversations friendly, helpful and proactive - Answer incoming calls with confidence and warmth - Call warm leads (no cold lists) - Book plumbing & electrical appointments - Follow up quotes and previous enquiries - Update bookings in our CRM - Support the scheduling team - Work toward achievable weekly targets - This role is personality-first. You might be perfect if you: Experience in customer service, call centre or sales is great — but attitude and personality matter more. 💥 Why You’ll Love Working With Us I...